Privacy Policy

Effective Date:

This Privacy Policy describes how Kratomart ("we," "us," or "our") collects, uses, and discloses personal information when you use our website (the "Site") and the services offered through the Site. By accessing or using the Site, you agree to the terms of this Privacy Policy.

  1. Information We Collect

1.1 Personal Information We may collect personal information from you when you voluntarily provide it to us through the Site, such as when you create an account, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, mailing address, phone number, and payment details.

1.2 Automatically Collected Information When you visit our Site, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring URLs, and pages visited on our Site. We may also use cookies, web beacons, and similar technologies to collect information about your interaction with our Site.

  1. Use of Information

2.1 Personal Information We may use your personal information to:

Process and fulfill your orders

Provide customer support and respond to your inquiries

Send you promotional emails, newsletters, and marketing communications

Improve and personalize your experience on our Site

Prevent fraudulent activities and ensure the security of our Site

Comply with legal obligations

2.2 Automatically Collected Information We may use automatically collected information to analyze trends, administer the Site, track users' movements, and gather demographic information for aggregate use. This information helps us understand how users interact with our Site and improve our services.

  1. Disclosure of Information

We may share your personal information with:

Service providers and business partners who assist us in operating the Site and providing our services

Third-party applications or plugins used on our Site that require access to your personal information

Law enforcement agencies, government bodies, or authorized third parties to comply with legal obligations or protect our rights, property, or safety

Other parties in connection with a corporate transaction, such as a merger, acquisition, or sale of assets

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.

  1. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Your Choices

You may opt out of receiving promotional emails or newsletters from us by following the instructions provided in those communications. Please note that even if you opt out, we may still send you non-promotional messages relating to your use of the Site or our services.

  1. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.